At Serenilodge, your privacy is our priority. This Privacy Policy outlines how we gather, use, and protect your personal information when you interact with our website or book our casino hotel services.

1. Information We Collect

When you access our website or use our services, we may gather the following types of information:

• Personal Information: Your name, email, phone number, and any details you provide during inquiries or bookings.
• Non-Personal Information: Browser type, device data, IP address, and general usage patterns.
• Cookies & Tracking Data: To enhance your browsing, personalize content, and evaluate website performance.

2. How We Use Your Information

We use the data collected to:

• Provide access to our casino hotel listings and services.
• Process inquiries, reservations, and support requests.
• Enhance website functionality, security, and user experience.
• Send promotional updates and offers (only if you opt-in).

3. Sharing of Information

Your information will never be sold. We may share data only in these cases:

• Trusted Partners: Casino hotels, booking platforms, or service providers who assist with your requests.
• Legal Requirements: When mandated by law or to protect our rights, safety, or property.

4. Data Security

We employ industry-standard security measures to protect your data. While no online transmission is completely risk-free, we take all reasonable steps to prevent unauthorized access, alteration, or disclosure.

5. Your Privacy Choices

You can unsubscribe from marketing emails at any time. Browser cookie settings can also be adjusted, though this may impact site performance.

6. Third-Party Links

Our website may include links to external sites, including casino hotel partners. We are not responsible for the privacy practices of third-party websites.

7. Children’s Privacy

Our services are intended only for users aged 18 and above. We do not knowingly collect information from children.

8. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices. The most current version will always be available on this page.

9. Contact Us

For questions regarding this Privacy Policy or the handling of your data, please reach out to us at: serenilodge.com